Customer Support

Hybrid Approach

Let the Bot handle high volume queries and the human agents the complex ones. Best of both worlds!

Seamless Integration

Pull data from your systems to address and resolve user queries immediately

Scale with Time

The Bot learns with time and addresses more customer queries. Scale your support, not the team!

Auto-Routing of Queries

Our patent pending routing mechanism automatically picks the right agent for queries the Bot can't answer

Automate your FAQ

The "F" in "FAQ" stands for "frequently". The majority of people with problems aren't the first ones to have them. AI LIFEBOT understand common problems, even if they're phrased in uncommon ways. They'll find a solution and pass difficult queries on to humans.

Delight your customers

AILIFEBOT bots can understand your customers, classify their support requests, and deliver the solutions they need — so they don't have to spend half an hour waiting for a representative to become available. Less waiting means happier customers and a healthier business.

Engage on their terms

If your customers wanted to solve their problems one at a time, they wouldn't need a chatbot. AILIFEBOT bots are smarter than a command prompt. They'll interpret multiple intents, like "Can you check on the status of my order and change the size if it hasn't been shipped yet?" just like a human would.

5 Must-Haves for Selecting an Enterprise AI Chatbot Platform

Choosing the right enterprise AI chatbot platform is a time-consuming, but crucial part of developing a successful AI strategy. We have laid out the following 5 most important criteria for AI decision makers to consider when selecting the right AI chatbot platform.

Showcase a customer focused brand

Easily handle peak volumes associated with business scale while ensuring every customer is serviced well. Build strong customer loyalty.

Be available across channels

Simple integrations for an omni-channel presence across web, app, email, SFB, Telegram, etc.

Leverage existing CRMs to drive impact

AI LifeBOT integrates with Salesforce, custom CRMs, etc. to support to existing workflows as well as delivering personalised proactive messaging for customers.

Get instant customer feedback

Real-time customer sentiment and messages. Build custom surveys for your brand for additional data insights.