Introducing AI Agent Co-Pilot: Powering Outcome-Driven Autonomous 24x7 Customer Engagements for Enterprises
Introducing AI Agent Co-Pilot: Powering Outcome-Driven Autonomous 24x7 Customer Engagements for Enterprises

Turn Tickets into Knowledge with Helpdesk Insights

Empower your enterprise helpdesk with actionable insights. Use generative AI to analyze closed tickets, create knowledge articles, and move closer to a zero-ticket service desk.

Trusted by global Fortune 500 enterprises

AI IT Support Demo

Analyze and Understand Tickets

Explore the value hidden in historically closed tickets with AI LifeBOT work assistant. Identify patterns by analyzing ticket content and agent responses to group similar issues and uncover root causes.

Create and Update Knowledge On the Go

Summarize content from related tickets with AI LifeBOT work assistant. Generate detailed knowledge articles that include step-by-step guidance and self-service instructions for faster issue resolution. Automatically update your knowledge base with information from recently closed tickets to stay ready for future challenges.

Auto-Resolve Tickets and Monitor Progress

Experience real improvements in helpdesk performance. With AI LifeBOT work assistant, newly created knowledge allows employees to resolve their issues directly in the chat window. Track patterns that show reductions in open tickets and resolution times creating a cycle of continuous improvement.

Platform-Agnostic Insights

AI LifeBOT integrates with all major knowledge and ticketing systems and learns from your closed tickets on any platform. Begin lowering ticket volumes from day one through intelligent and adaptive knowledge generation.

Achieve Measurable Outcomes

Real results with AI-powered helpdesk transformation

70%
Reduction in ticket volume
40%
Increase in employee self-service
30%
Reduction in ticket resolution time

Transforming Businesses One Customer at a Time

2x

Market Leader Recognition

AI LifeBOT recognized as a leader in the Emerging Market Quadrant for two consecutive years for transforming enterprise support operations.

50+

Industry Reports

Featured in over 50 industry reports for user experience, ease of implementation, and customer satisfaction in helpdesk automation.

2025

Forbes Recognition

Forbes listed AI LifeBOT among the essential generative AI tools transforming HR and support operations in 2025.

Day 1

Immediate Impact

Begin lowering ticket volumes from day one through intelligent and adaptive knowledge generation across all platforms.

Frequently Asked Questions

Find answers to common questions about IT support automation and AI Lifebot.

Helpdesk Insights uses generative AI to analyze closed tickets, create knowledge articles, and enable self-service resolution. It reduces ticket volume by 70% and increases employee self-service by 40%.

Yes, AI LifeBOT integrates with all major knowledge and ticketing systems. It's platform-agnostic and can learn from your closed tickets on any platform from day one.

The system automatically updates your knowledge base with information from recently closed tickets, creating a cycle of continuous improvement that keeps your knowledge current and comprehensive.

You can begin lowering ticket volumes from day one through intelligent and adaptive knowledge generation. The system starts analyzing and creating insights immediately upon implementation.

The AI analyzes ticket content and agent responses to group similar issues, uncover root causes, and identify trends that help prevent future tickets while improving resolution processes.

Discover the Power of AI LifeBOT Enterprise Work Assistant

Transform your helpdesk operations with intelligent ticket analysis, automated knowledge creation, and measurable performance improvements.